This is to inform that Royal Civil Service Commission, vide letter no. RCSC/HRMD/26/2015/346 dated 3rd August 2015, has directed the Ministry to provide Standard Operating Procedures (SOPs) and Turn Around Times (TATs) for Departments/Divisions/Regional /Field Offices/Units including RNR Extension Offices in the Dzongkhags. The SOPs and TATs will contain the list of core activities/procedures that the Departments/Divisions/Regional /Field Offices/Units carry out while delivering services and TATs will be against each core activity. The SOPs and TATs are intended by RCSC as one of the ways to vet the staffing requirement.
In this regard, the departments/agencies are hereby requested to develop SOPs and TATs of respective Departments/Divisions/Regional /Field Offices/Units including the RNR Extension Offices in the Dzongkhags and mandatorily submit to HRD latest by 10th August 2015, for further submission to RCSC.
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